Pre-booked, walk-up and members, in separate lanes where the ground allows. Scanners, card machines, cash handling and pass-outs — with live admission numbers going back to the committee.
Everything that happens at the entrance: scanning pre-booked tickets, selling to walk-ups, taking card and cash, issuing pass-outs, recording transactions and reporting attendance as the day goes on.
Gates are where a show is judged. A queue at ten in the morning is what visitors remember, and it is usually caused by mixing pre-booked, walk-up and member traffic through one lane, or by a card machine that cannot connect. We plan for both — and we bring staff who have worked a gate before.
Gate teams arrive with scanners, card machines, cash boxes, pass-out stamps and radios.
We run multiple gates at the same time, handling anywhere from 1,000 to 40,000 visitors at a single show in a day, depending on demand.
Busy entrances run multiple card machines alongside scanning, and cash and card are handled at the same gate.
Staff and equipment move between gates during the day as pressure shifts — the plan does not get fixed at nine in the morning.
Yes, with transactions recorded through our own gate equipment.
Pre-booked, walk-up and member traffic go into separate lanes wherever the entrance allows — the single biggest thing that reduces congestion.
It depends on whether the site allows one and how the gate is being operated. Where a booth is not possible, we plan the gate and cash arrangements around that.
The earlier we are involved, the better — most shows book at the start of the season. Previous attendance information is useful but not essential.
Tell us your show dates and what you need — the full package or just the gaps — and we'll put a plan together.